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PROJECT 26

SifatCall (Business)

Auto-dialer and call center platform for business

  • Call center
  • IP telephony

About the system

SifatCall lets companies automate voice communication with customers: payment reminders, promotion announcements and appointment notifications. The customer responds by pressing a key or is connected to an operator, and all results are reflected in the statistics.

The problem it solves

Calling customers one by one requires many operators and much time, and reminders do not arrive on time.

Key features

  1. 01

    Auto dialing

    Mass calls to a customer list

  2. 02

    Reminders

    Payment and meeting reminders

  3. 03

    Interactive menu

    Customers respond by pressing a key

  4. 04

    Transfer to operator

    Routing to the right department

  5. 05

    Scheduling

    Setting call times in advance

  6. 06

    Statistics

    Responses and results

Results

  • Operator costs decrease
  • Customers are informed on time
  • Overdue debt is reduced

Who it’s for

  • Service companies
  • Clinics and training centers
  • Credit and sales organizations

Want to deploy this system?

Leave a request and we’ll discuss the right option for your organisation.